Ovrran Return Policy
Confidence in every step. Our premium policy ensures your satisfaction.
30-Day Happiness Guarantee
Your satisfaction is paramount. We give you a generous30-day window from the date of delivery to decide if your Ovrran shoes are the perfect match. This policy provides ample time to try them on and ensure they meet your performance and style expectations. If they don't, we've made the return process straightforward and stress-free.
Hassle-Free Returns & Exchanges
To be eligible for a return or exchange, your item must beunused, unworn, and in the same condition that you received it, complete with all original tags and packaging. For a refund, we require you to **initiate the return within 14 days** of receiving your order. Returns initiated after 14 days but within the 30-day guarantee may be eligible for store credit or exchange only.
Seamless Shipping & Processing
Once your return is approved, we will provide you with a prepaid shipping label for an effortless return experience. After we receive and inspect the returned item (which takes 3-5 business days), your refund will be processed immediately. Refunds are applied to your original method of payment, typically appearing in your account within 5-10 business days. We handle the logistics so you can focus on your next perfect pair.